The LG Content Store serves as the go-to marketplace for LG Smart TVs, similar to how the Google Play Store functions for phones. Through this platform, users can access and download apps such as Disney Plus, Netflix, and Amazon Prime Video directly onto their LG Smart TVs. Despite the vast array of content available, several users have reported issues with the functionality of the LG TV App Store on their TVs. This guide aims to assist individuals who have encountered similar problems with their LG smartphones.
Fix LG TV App Store Not Working
Here, we’ll discuss all the steps we can take to get LG Content Store to work again.
Check Internet Connection
The initial reason behind potential issues with the LG Content Store could be a sluggish internet connection. It’s crucial to verify your internet speed, particularly if your connection is known for its unreliability. To address this, attempt relocating your router closer to the TV. If this adjustment doesn’t improve the situation, consider rebooting your router.
If the sluggishness isn’t attributable to a slow internet connection, there might be alternative causes. In such cases, it’s advisable to explore additional troubleshooting steps outlined in this article to identify and resolve the issue.
Restart Your TV
If you’re encountering problems due to bugs or technical glitches, a simple fix often involves restarting your TV. Follow these steps:
- Turn off your LG Smart TV.
- Once the TV is off, disconnect the plug from the power outlet. Hold down the power button for a few seconds.
- Keep the TV turned off for a few minutes.
- Reconnect the plug to the power outlet and turn on the TV.
- Once the TV restarts, you should be able to access the LG Content Store and install apps without issues.
Set DNS Manually
To manually set the DNS and resolve issues with the LG Content Store, follow these steps:
- Access Settings on the LG content store screen.
- Within the Network menu of the LG Content Store’s Settings, locate the Advanced and Network option.
- Click on the Edit button accompanying the Advanced and Network option.
- Uncheck the “Set Automatically” option in the prompted window. Then navigate to the DNS section.
- Replace the existing DNS with ‘8.8.8.8’ and confirm the changes.
- This manual adjustment allows you to set the DNS, potentially resolving the LG Content Store issue.
Update LG TV Firmware
Facing issues due to outdated firmware could be another reason for LG Content Store not working. To resolve this, update your TV’s firmware by following these steps:
- Use your TV remote to press the Settings button.
- Within the Settings app, navigate to the General section. If you can’t locate the General section directly, check within the All Settings section.
- Scroll down in the General section to find and select “About This TV.”
- Here, you’ll find information about the latest update available. Choose the “Download and Install” option to initiate the update process.
- This action will download and install the latest firmware update for your TV, potentially resolving the issues with the LG Content Store.
Reset Your TV Settings
If issues persist with your LG Smart TV’s LG Content Store, consider resetting it to its factory defaults. Perform the reset using these steps:
- Press the Settings button on your TV remote.
- Navigate within the Settings menu and select the General section. If you can’t locate the General section directly, check within the All Settings section; it might be there.
- Look for the “Reset To Initial Settings” option and select it. Follow the prompts to confirm and reset your device.
- This reset action should restore your TV to its original settings and likely resolve the issue you’ve been experiencing with the LG Content Store.
Contact LG TV Support
If none of the previously mentioned solutions resolved the issue with your LG Content Store, it’s advisable to reach out to LG TV support for further assistance. Their Support Team can provide direct help and guidance.
In case the LG Content Store remains unresponsive on your LG Smart TV, various reasons might be causing this issue. Referencing the steps in this article can assist you in resolving it. Feel free to share these troubleshooting steps on social media with your friends who might also find them helpful.
