Fix iOS Network Preferences Prevent Content from Loading Privately

If you’re part of the Apple Ecosystem, it’s likely you’re utilizing the Apple Mail app for email correspondence. This application is commonly used among iPhone and Mac users. Several individuals have encountered the ‘Your Network Preferences Prevent Content From Loading Privately’ error message when attempting to access content in their emails.

While Mac users primarily reported this issue after upgrading to the Monterey update, users on different macOS versions or iPhones might also encounter similar difficulties.

If you’ve come across this article, you’re probably seeking a solution to this issue. If you’ve landed here in search of a fix, you’re in the right spot.

Your Network Preferences Prevent Content from Loading Privately

This article will guide you with the troubleshooting methods to help fix ‘Your Network Settings Prevent Content From Loading Privately.’

Check the Status Of iCloud 

You might encounter this problem when iCloud experiences downtime or maintenance, or if its servers are impacted by technical issues. It’s essential to verify the status of the iCloud server. Visit the Apple Service Page to check the server’s current status.

If there’s an issue with the iCloud server or it’s temporarily down, resolving it isn’t within the user’s control. In such cases, it’s necessary to wait until Apple rectifies the server problem.

Turn Off VPN

This error might occur while using a VPN with the Apple Mail app. How can you determine if the VPN is the cause? If you didn’t experience this issue previously but encountered it after connecting to the VPN, the VPN might be the cause.

Disconnect from the VPN and check if the ‘Your Network Settings Prevent Content From Loading Privately’ error persists. If the message disappears after disconnecting from the VPN, the issue likely stems from the VPN. However, if the problem persists, proceed to the next troubleshooting step outlined in this article.

Disable Firewall

Using a third-party Firewall application on your device might trigger this issue. If that’s the case, consider whitelisting the Apple Mail app to resolve the problem. You can either temporarily disable the firewall while using the Apple Mail app or whitelist the app to allow its access.

Turn Off Protect Mail Activity

To troubleshoot, consider turning off the “Protect Mail Activity” option in Apple Mail. Here’s how:

  • Open the Apple Mail app on your Mac.
  • Click on “Mail” in the top menu, then select “Preferences.”
  • Navigate to the “Privacy” tab.
  • Uncheck the boxes for “Hide IP Address” and “Protect Mail Activity.”
  • Restart the Apple Mail app and verify if you can load the images.

Turn On Private Relay

If encountering the ‘Your Network Settings Prevent Content From Loading Privately’ issue, consider enabling private relay. Here’s how:

  • Open the Settings app on your iPhone.
  • Tap on the Data or WiFi option.
  • Tap the ‘i’ symbol.
  • Toggle on the option for Private Relay.
  • Close the Mail app and restart it to resolve the issue.

Turn Off Antivirus

If you’re using third-party antivirus software on your Mac, it might be causing this issue. Try disabling or uninstalling it to resolve the problem. Follow these steps to uninstall the antivirus:

  • Open Launchpad from the dock.
  • Search for the antivirus software.
  • Hold the antivirus icon or press and hold the Option key.
  • Click on the ‘X’ icon that appears to delete the app.
  • Check if the ‘Your Network Settings Prevent Content From Loading Privately’ issue persists after uninstallation.


If you’re encountering the error message ‘Your Network Settings Prevent Content From Loading Privately’ while using the Mail app and facing loading issues, this article provides various troubleshooting solutions. By following the methods outlined in this article, you can resolve the problems you’re experiencing with the Mail app.

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