The PlayStation 5, or PS5, is Sony’s latest home video game console and the successor to the PS4, belonging to the ninth generation of video game consoles. While it offers an impressive gaming experience, users occasionally encounter issues, with the PS5 green screen problem being a common occurrence. If you’re facing this issue, continue reading this guide to discover effective solutions.
How to Fix PS5 Green Screen of Death 2024
Encountering the PS5 green screen issue can be quite troublesome, especially when it disrupts control over your device. Fortunately, there are multiple methods to address the problem, and it’s advisable to try each one individually, as identifying a single main culprit may be challenging. Follow the fixes outlined below, and they should assist you in resolving the PS5 green screen of death problem.
Reset The HDMI Cable
If your PS5 is connected to an external monitor via an HDMI cable and you’re experiencing the green screen issue, it could be due to an improper connection. To address this, try the following:
- If your TV has multiple HDMI ports, unplug the HDMI cable from the current port and connect it to another one.
- Consider replacing the HDMI cable with a new one, as the current cable may be faulty.
By adjusting the HDMI connection, you may successfully resolve the PS5 green screen issue.
Disable HDR
The PS5 green screen issue may be related to HDR, which is known for providing a wider contrast and brightness range. To address this problem, you can try disabling HDR by following these steps:
- Navigate to Settings on your PS5.
- Head towards Screen and Video.
- Select HDR from the available options and turn it off.
By turning off HDR, you may resolve the green screen issue on your PS5.
Disable Rest Mode
The PS5 green screen issue has been observed when users put the console in rest mode during gameplay or shut it down without entering rest mode. While rest mode is beneficial for background downloads and low-power operation, it may contribute to the green screen problem. To address this, consider disabling rest mode by following these steps:
- Go to Settings on your PS5.
- Navigate to the System menu.
- Select Software Update.
- Click on Power Saving.
- Choose Set Time Until PS5 Enters Rest Mode.
- Under During Media Playback, select “Don’t Put in Rest Mode.”
- Under While Playing Games, choose “Don’t Put in Rest Mode.”
By adjusting these settings, you may resolve the PS5 green screen issue associated with rest mode.
Check For TV Problem
The PS5 green screen issue might originate from problems related to your TV. To troubleshoot this, attempt connecting your PS5 console to another TV and check whether the problem persists. If the issue doesn’t occur on the other TV, it suggests that the problem lies with your original TV.
To address potential TV-related problems, follow these steps:
- Ensure that your TV is running the latest firmware. Check for any available updates and install them.
- Consider restoring your TV settings to default. This will revert any unintentional changes you may have made that could be contributing to the green screen issue.
By verifying TV settings and ensuring the firmware is up to date, you may be able to resolve the PS5 green screen problem associated with your TV.
Restart PS5
A straightforward solution to address the PS5 green screen issue is to perform a restart on your console. Keep in mind that a restart does not delete your data, but any unsaved progress may be lost.
Follow these steps to restart your PS5:
- Press and hold the power button on your PS5 for several seconds until you hear a beep sound.
- This action will power off your PS5. To restart it, press the power button again.
By performing a restart, you may resolve the green screen problem on your PS5 without affecting your saved data.
Delete Corrupted Files On PS5
If you’re experiencing the PS5 green screen issue, it could be related to corrupted game files. Deleting corrupted or unnecessary files may help resolve the problem. Follow these steps to delete potentially problematic files:
- Navigate to the PS5 Settings by selecting the gear icon in the top right corner of your TV screen.
- In the menu that appears, scroll down and select “Storage.”
- On the left panel, choose “Console Storage,” and then click on “Saved Data” on the right.
- You’ll see two options: “PS5 Games” and “PS4 Games.” Choose the relevant option based on the game causing the issue.
- A list of available games will be displayed. Select the specific game associated with the green screen problem.
- Finally, choose the “Delete” option located in the bottom right corner.
By deleting potentially corrupted files, you may troubleshoot the PS5 green screen issue.
Disable Resolution Mode
If you’ve set a resolution higher than what your PS5 or TV supports, it may lead to the green screen crash. To address this, consider disabling the resolution mode by following these steps:
- Go to the Settings page on your PS5.
- Navigate to “Saved Data and Game Settings.”
- Select “Game Presets” from the available options.
- Choose either “Performance Mode” or “Resolution Mode.”
- Finally, select “Game Default.”
This will set the video settings according to the game’s default specifications. Keep in mind that some games have their own video settings within the game, so ensure those settings align with the capabilities of your PS5 and TV to prevent issues such as the PS5 green screen crash.
Contact PlayStation Support
If none of the aforementioned solutions resolves your issue, it is advisable to reach out to PlayStation customer support for assistance. You can contact them through the official webpage at https://www.playstation.com/en-in/support/. Select the relevant options to communicate your concern, and the professional customer support team will provide guidance to help you eliminate the problem.
Conclusion
These solutions should help you resolve the PS5 Green Screen of Death issue easily. If you encounter any further issues or have additional concerns, feel free to share them in the comments, and I’ll be happy to assist you.