How to Fix Not Working

The captivating online realm has become an integral part of daily life more than ever. Your personalized online environment serves as the ideal solution when navigating through insecure public WiFi or ensuring connectivity within the confines of your home. Netgear routers play a crucial role in this scenario, boasting millions of users as one of the leading WiFi router manufacturers.

However, some users encounter issues with their Netgear routers. Numerous complaints have surfaced, indicating that the page prevents them from accessing their Netgear routers. Although the precise cause of this problem remains unknown, we have endeavored to provide solutions to address the issue when is not working. Let’s delve into the fixes:

Fix to Not Working Issue

Certainly, there are solutions available to effortlessly address the not working issue. To rectify this issue, follow these steps:

Fix 1: Check The Network Speed And Power Cycle of The Router

Firstly, examine your router’s network connection speed, as the issue may arise from a malfunctioning internet connection. To test your connection speed, visit the website and conduct a test.

If the test reveals that your router is not performing well, consider power cycling your router before contacting your Internet Service Provider (ISP). After completing the power cycle, rerun the speed test to determine if the network issue has been resolved. Subsequently, attempt to access and verify if it is functioning properly.

Fix 2: Use the Router’s IP Address to Open Management Console

If the previously mentioned solutions prove ineffective, we recommend utilizing the Router’s IP address to access the management console. While not a standard fix for resolving the not working issue, it has the potential to be successful when applied correctly.

Additionally, you can access the default settings by entering the router’s IP address in the address bar. If you are unsure how to proceed, follow these steps:

  1. Press the Windows + R buttons to open the Run window.
  2. Search for cmd using the Run box to open the Command Prompt.
  3. Execute the command: ipconfig /all.
  4. Note the IP address listed under Default Gateway; typically, it is or
  5. After obtaining the IP address, attempt to access NetGear’s website again to check its functionality.

Fix 3: Reset Network Settings

Resetting the network settings often emerges as a highly effective solution for addressing the not working issue in many instances. Resetting network settings on Windows entails restoring all network-related configurations to their original state, encompassing WLAN, Bluetooth, VPN, Ethernet, and network adapters. Resetting these settings is crucial for resolving the issue. If you’re unfamiliar with the process, follow these steps:

  1. Simultaneously press the Win+I buttons to open Windows Settings.
  2. Navigate to the Network and Internet tab.
  3. Click on Advanced Network Settings.
  4. Select the Network Reset option.
  5. Click on the Reset Now button to reset your Windows network settings.
  6. After completing these steps, attempt to access to verify if the issue has been resolved. It is likely that the problem will be resolved, but if it persists, consider exploring other fixes outlined in this guide.

Fix 4: Clear Your Web Browser’s Cache

At times, errors may arise due to issues with the browser’s cached files. Browsers store images of visited pages to expedite access during subsequent visits. However, if these cache files become damaged or corrupted, errors may occur. In such cases, clearing the cache files is a recommended solution. Follow these steps:

  1. Open your browser (e.g., Chrome).
  2. Click on the three vertical dots.
  3. Select Settings.
  4. Choose Privacy and Security, then click on Clear Browsing Data.
  5. Hit the Clear Cache button.

After completing these steps, check if the issue of not working has been resolved or persists.

Fix 5: Make Sure Your Browser is Updated

Are you certain that your browser is up-to-date? Occasionally, issues arise due to the use of an outdated browser. Therefore, we highly recommend checking the status of your browser’s updates. To do so:

  1. Launch Chrome and click on the three-dot button.
  2. Select the Settings option.
  3. Navigate to the About Chrome section.
  4. If an update is available, it will be displayed. Otherwise, a message indicating that Chrome is up-to-date will appear.

After updating your Chrome browser, attempt to access to verify if the issue has been resolved.

Fix 6: Uninstall The Third-Party Antivirus

If you have a third-party antivirus installed, we recommend temporarily disabling it. There is a possibility that your antivirus software might be preventing your browser from accessing the website. Therefore, disable the antivirus and see if it resolves the issue.

Fix 7: Reset Your Router

Numerous users have reported that resetting the router proved effective in resolving this type of error. It is recommended to attempt resetting your NetGear router to address the not working issue. To do so, follow these steps:

  1. Disconnect all devices, leaving only the power cable connected to the router, and ensure it remains powered on.
  2. Using a paper clip, press and hold the Reset (or Restore Factory) button for approximately 10-20 seconds.
  3. Release the button when the router restarts. Once the router is connected to your computer and the Internet, you can resume usage.
  4. After completing these steps, try accessing the website again to ensure it functions correctly in your browser.

Fix 8: Contact The Support Team

Regrettably, if all efforts prove futile and the error persists, your only recourse is to reach out to the official NetGear support team. We recommend contacting NetGear officials and providing a detailed explanation of the issue. They will then offer guidance and suggest potential fixes to address the not working issue.

Wrap Up

That concludes our guide on resolving the NetGear not working issue. We trust that the methods outlined above have proven helpful in addressing this problem. Should you have any questions or concerns, please feel free to leave a comment below and inform us.

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